Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Enquiries

This department provides assistance to customers who have general questions or issues regarding their Hostraha web hosting account, such as account management, basic setup and configuration, and common website-related problems.

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 Billing Department

This department is responsible for handling all billing-related issues, such as invoicing, account balance, payment processing, and renewal of services. They provide assistance to customers who have questions about their billing statements, payment methods, and account status.

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 Technical Support

This department is responsible for resolving technical issues with Hostraha web hosting services, such as server downtime, connectivity problems, and other technical difficulties. They provide assistance to customers who have more advanced technical needs.

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